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Vacancy - Sales Co-ordinator, Norkem Ltd, Knutsford >

Job Title: Sales Co-ordinator

Role: Commercial Administration, Cooperation and Coordination with other Departments

It is important that you learn about the business from the ground up and gain exposure to different areas of the business. That is why Norkem will give you a varied role and all the training and support you need. Initially, you will learn about the Company’s systems and procedures to become proficient in, for example, raising contracts for existing business partners. You will eventually become responsible for a range of clients and look after their needs from cradle to grave. Later, you will learn how to be actively quoting & prospecting for new business. There is no ‘price list’ in our business, so the sales cycle is exciting as you get to negotiate regularly with clients & suppliers.

You will work in a growing team focused on our sales into the Food and Drinks industry where we supply a range of additives and ingredients to a wide range of branded and non-branded customers, covering everything from Sports and Health Nutrition to Baking to Soft and Alcoholic drinks.

This role is based at our Head Office in Knutsford, Cheshire.

Key Responsibilities of the Role:

  • Trading administration: Responsible for raising commercial sales and purchasing contracts with customers and suppliers respectively.
  • Customer Service administration: Providing bespoke documentation packages to customers, answering questions about the Company’s products and services, handling and resolving customer queries, resolving issues and providing technical information/documentation when requested.
  • Quoting clients: Dealing with commodity prices, exchange rates and other live market conditions.
  • Close collaboration with our suppliers, other sales teams, logistics, shipping and accounts departments to ensure the smooth running of the business.
  • Following up on quotations, leads and furthering business development. Generating interest and obtaining commitment from prospective customers to progress business to the next step.

Must haves:

  • Effective communication
  • Good people skills
  • Perseverance
  • Good organisation
  • Ability to remain calm when under pressure
  • Number confident
  • Ability to retain & develop market knowledge
  • Team player
  • Can take the initiative
  • Self-motivated
  • Proficient in MS Office and PC literate

Preferred but not essential:

SAP experience

Sales & purchasing negotiation

Customer service experience


Progression opportunities within Norkem are extensive and very clear. Once you have proven yourself in the current role you may have the chance of promotion within the commercial department or other roles within the business.


Market leading Salary + Profit Share

Employer Contributed Pension Scheme

35 hours per week – Mon-Fri staggered working between 8.00am-6.00pm

26 days Annual Leave

Hybrid home/office working – following probation period

Cycle to Work Scheme

Diverse and inclusive working environment with equal opportunities

About Us:

Norkem was established in 1970 and has grown organically with offices now operating worldwide. We have a sales turnover of around £250 million and employ 120 people globally.

We focus on the sourcing and supply of a broad range of industrial and speciality chemicals used in a range of industries for a variety of applications. Norkem provide just-in-time deliveries from its distribution warehouses as well as trading directly between producers and end-users. Norkem’s chemicals are integrated in everyday products from the ink in your pen, to the leather in cars and the food on your plate.

Norkem strongly believes that people are the backbone of our business, so we are looking for individuals that have great acumen and can build extremely strong relationships with colleagues, clients, and suppliers at all levels.



Apply online >

Alternatively, you can contact:

Graham Lewis
Norkem Limited
Norkem House
Bexton Lane
WA16 9FB

Tel: +44 (0) 1565 755550
Email: Graham Lewis