norkem - Your first link in the chemical chain

06.04.2020

Our COVID-19 Statement >

From all of us here at Norkem, we would like to extend our sincerest support to all those who have been affected by the recent outbreak of COVID-19. These truly are unprecedented times and the global uncertainty for many businesses and industries is completely understandable. Norkem supplies an enormous variety of industries and sectors, many of which will be facing new challenges at the present time. 

 

However, here at Norkem, we would like to reassure all of our customers that we will continue to fulfil all of our requirements as your trusted chemical supplier. We know that it is more important than ever to ensure that the supply chain remains strong and unbroken, in order to help our customers continue to grow and thrive in these adverse circumstances.

 

Over the past few weeks, we have worked hard to put all necessary steps in place to ensure that we can continue to provide you with the standard of service you have come to associate with us. We have a diverse source of suppliers who are based in a multitude of global locations, and as such can guarantee that our supply chain is not affected by the current situation. Your orders and arrangements with us will continue to be met as normal, but undertaken with the appropriate caution and protective measures, as we have carefully ensured that each member of Norkem staff is working in accordance with government health and safety advice at this time. 

 

We appreciate the importance of continuing communication with our clients and suppliers at the current time, and want to assure our customers that they should not expect any disruption to the usual service they expect from Norkem. The majority of our staff here at Norkem are able to work remotely from home, and we have taken many steps to ensure that your usual channels of communication will not be affected. We have ensured, through software application, that our usual telephone lines are able to redirect to staff working remotely, in order to ensure that your communication with us is not interrupted.
 

Norkem will continue to provide each of our clients with reliable service and support to the very best of our ability, and we thank you for your support throughout this period.